Frequently Asked Questions

Here you may find your desired answers

What Shipping Methods Are Available?

We ship using Royal Mail Tracked Services for the UK.

How Long Will it Take To Get My Package?

We aim to deliver your order with 5-7 working days.

How Do I Track My Order?

Once the order has been dispatched, we will send you a tracking number which you can use to track your order online.

How Do I Place an Order?

Simply select your item, add to basket and check out as a member or as a guest. Once the payment has been made your order will be ready for processing

How Should I to Contact if I Have Any Queries?

Please send us an email on info@hevillo.com or simply fill the online contact form on our website and we aim to get back to you within 24 hours.

Do I Need an Account to Place an Order?

You can create an account which benefits for quick future checkouts and UpToDate offers. Alternatively, you can also check out as a guest.

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